Terms of Service

1. Definitions

In these Terms, the following definitions apply:

2. Acceptance of Terms

By creating an Account, accessing the Platform, or clicking "I agree," you confirm that: (a) you are at least 18 years of age; (b) you have the legal capacity to enter into a binding contract; (c) you have read, understood, and agree to be bound by these Terms and our Privacy Policy; and (d) if you are using the Platform on behalf of an organisation, you have the authority to bind that organisation to these Terms.

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by email. Your continued use of the Platform after any modification constitutes acceptance of the updated Terms.

3. Account Registration and Security

To access the Platform's features, you must register for an Account. You agree to provide accurate, current, and complete information during registration and to keep your Account information updated. You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account.

You must notify us immediately at legal@sabix.dev if you suspect any unauthorised access to or use of your Account. We are not liable for any loss or damage arising from your failure to maintain the security of your Account credentials.

4. Prohibited Account Sharing and Deactivation

4.1 Detection. The Platform employs technical measures to detect Shared Accounts, including but not limited to: concurrent session monitoring, IP geolocation analysis, device fingerprinting, browser fingerprinting, and behavioural pattern analysis. Detection of suspected account sharing may be triggered automatically or through manual review.

4.2 Consequences. Upon detection of a Shared Account, the Company may, at its sole discretion and without prior notice:

• Issue a formal warning to the Account holder;
• Temporarily suspend access to the Account pending investigation;
• Permanently deactivate the Account with immediate effect;
• Permanently delete all Content Data associated with the Account;
• Forfeit all remaining Subscription fees without refund;
• Pursue legal remedies for breach of contract and any damages suffered.

4.3 No Appeal for Wilful Sharing. Where the Company determines that account sharing was wilful and deliberate, the deactivation decision is final and not subject to appeal. The Company's determination of wilful sharing is conclusive in the absence of clear evidence to the contrary.

4.4 Team and Enterprise Plans. Organisations requiring multiple users must purchase a team or enterprise plan. Unauthorised sharing is not a substitute for the appropriate plan. Contact legal@sabix.dev for enterprise pricing.

5. Intelligence Engine — Disclaimer of Accuracy and Liability

5.1 No Guarantee of Accuracy. The Company does not warrant that Intelligence Output is accurate, complete, current, suitable for any particular purpose, or free from errors. The intelligence engine may produce outputs that are factually incorrect, contextually inappropriate, biased, or otherwise unsuitable. You acknowledge that machine learning systems are inherently imperfect and that outputs must be critically evaluated by a human.

5.2 Not Professional Advice. Intelligence Output does not constitute legal advice, financial advice, medical advice, career counselling, psychological counselling, or any other form of regulated professional advice. You should not rely on Intelligence Output as a substitute for advice from a qualified professional. Any decisions you make based on Intelligence Output are made entirely at your own risk.

5.3 No Employment Guarantee. The Company makes no representation, warranty, or guarantee that use of the Platform will result in employment, promotion, salary increase, successful negotiation, or any other specific career outcome. Career outcomes depend on a wide range of factors outside the Company's control.

5.4 User Responsibility. You are solely responsible for: (a) verifying the accuracy and appropriateness of any Intelligence Output before acting on it; (b) any decisions made based on Intelligence Output; and (c) any consequences arising from such decisions. The Company expressly disclaims all liability for any loss, damage, or harm arising from your reliance on Intelligence Output.

6. Acceptable Use Policy

You agree not to use the Platform to:

• Violate any applicable law, regulation, or third-party rights;
• Submit false, misleading, or fraudulent information;
• Impersonate any person or entity or misrepresent your affiliation;
• Attempt to gain unauthorised access to any part of the Platform or its infrastructure;
• Reverse engineer, decompile, disassemble, or attempt to extract the source code of the Platform;
• Scrape, crawl, or systematically extract data from the Platform without written permission;
• Introduce malware, viruses, or any other malicious code;
• Interfere with or disrupt the integrity or performance of the Platform;
• Use the Platform for any competitive intelligence or benchmarking purpose without written consent;
• Submit special categories of personal data (health data, financial data, biometric data) or data belonging to third parties without their consent;
• Use the Platform to cheat, deceive, or misrepresent yourself to prospective employers or other parties.

Violation of this Acceptable Use Policy may result in immediate Account suspension or termination without notice or refund.

7. Intellectual Property

7.1 Platform IP. The Platform, including its software, design, trademarks, service marks, logos, and all content created by the Company (excluding Content Data), is owned by or licensed to the Company and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works of any part of the Platform without our express written consent.

7.2 Your Content Data. You retain ownership of your Content Data. By submitting Content Data to the Platform, you grant the Company a limited, non-exclusive, worldwide, royalty-free licence to use, process, store, and analyse your Content Data solely for the purpose of providing the Platform's services to you. This licence terminates when you delete your Content Data or close your Account.

7.3 Feedback. If you provide feedback, suggestions, or ideas about the Platform, you grant the Company an irrevocable, perpetual, royalty-free licence to use such feedback for any purpose without compensation to you.

8. Subscriptions, Billing, and Refunds

8.1 Subscription Plans. Access to certain features requires a paid Subscription. Subscription fees are charged in advance on a monthly or annual basis, as selected at purchase.

8.2 Automatic Renewal. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You authorise us to charge your payment method on file for each renewal period.

8.3 Price Changes. We reserve the right to change Subscription pricing. We will provide at least 30 days' notice of any price increase before it takes effect for existing subscribers.

8.4 Cancellation. You may cancel your Subscription at any time through your Account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused portions of a billing period.

8.5 Refunds. Subscription fees are non-refundable except: (a) where required by applicable consumer protection law; (b) where a technical failure on our part prevents you from accessing the Platform for a material portion of your billing period and we are unable to remedy the failure within a reasonable time. Refund requests must be submitted to legal@sabix.dev within 14 days of the charge.

8.6 Deactivation for Non-Payment. If a payment fails and is not resolved within 7 days, we may suspend or terminate your Account. Reactivation may require payment of outstanding amounts.

9. Limitation of Liability

9.1 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, FAILURE TO OBTAIN EMPLOYMENT, FAILURE TO SECURE A SALARY INCREASE, OR ANY OTHER ECONOMIC LOSS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2 Basis of Bargain. You acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and are a fundamental element of the basis of the bargain between the Company and you. The Platform would not be provided to you without these limitations.

9.3 Essential Purpose. The limitations of liability in this Section shall apply notwithstanding any failure of essential purpose of any limited remedy.

10. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT: (A) THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) ANY DEFECTS WILL BE CORRECTED; (C) THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OBTAINED FROM USING THE PLATFORM WILL BE ACCURATE OR RELIABLE.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgements, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Platform; (c) your Content Data; (d) your violation of any third-party rights; or (e) your violation of any applicable law or regulation.

12. Termination and Account Deactivation

12.1 Termination by You. You may terminate your Account at any time by contacting us at legal@sabix.dev. Termination does not entitle you to a refund of any prepaid Subscription fees.

12.2 Termination by the Company. The Company may suspend or permanently deactivate your Account, with or without notice, for any of the following reasons: (a) violation of these Terms, including but not limited to account sharing; (b) non-payment of Subscription fees; (c) fraudulent or illegal activity; (d) conduct that is harmful to other users, the Company, or third parties; (e) extended inactivity (accounts inactive for more than 24 months may be deactivated with 30 days' notice); or (f) discontinuation of the Platform.

12.3 Effect of Termination. Upon termination: (a) your right to access and use the Platform immediately ceases; (b) your Content Data may be permanently deleted after the retention period specified in the Privacy Policy; (c) all licences granted to you under these Terms terminate; and (d) provisions that by their nature should survive termination shall survive, including Sections 5, 7, 9, 10, 11, 13, and 14.

13. Governing Law and Dispute Resolution

13.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

13.2 Informal Resolution. Before initiating any formal legal proceeding, you agree to contact us at legal@sabix.dev and attempt to resolve the dispute informally for at least 30 days.

13.3 Jurisdiction. Any dispute that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of the Federal Republic of Nigeria. You irrevocably submit to the personal jurisdiction of such courts.

13.4 Class Action Waiver. To the maximum extent permitted by applicable law, you waive any right to bring or participate in a class action, collective action, or representative proceeding against the Company.

14. General Provisions

14.1 Entire Agreement. These Terms, together with the Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and the Company regarding the Platform and supersede all prior agreements and understandings.

14.2 Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

14.3 Waiver. The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

14.4 Assignment. You may not assign or transfer these Terms or your Account without the Company's prior written consent. The Company may assign these Terms without restriction.

14.5 Force Majeure. The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, fuel, energy, labour, or materials.

14.6 Notices. All legal notices to the Company must be sent to legal@sabix.dev. Notices to you will be sent to the email address associated with your Account.

15. Contact Information